24/7 Customer Support & Hub Operations

We’re Here to Help You Anytime, Anywhere

Have a question about a service, need emergency technician dispatch, or want to register as a service partner? Reach out to our dedicated support channels.

24/7 Live

Emergency Hotline

Immediate dispatch for urgent electrical, gas, or plumbing issues.

+880 1712-345678

Instant Chat

WhatsApp Support

Send photos or videos of the issue for quick remote diagnostics.

+880 1712-345678

< 2h Reply

Email Desk

For corporate queries, formal partnerships, and billing questions.

support@wideservice.com.bd

3 Divisions

Physical Hubs

Visit us in person at Rajshahi, Dhaka, and Chittagong.

Shaheb Bazar • Banani • Agrabad

Inquiry Form

Send Us a Message

Fill out the form below. An operations representative will call you back within 15–30 minutes.

Operating Hours

Bangladesh Standard Time (BST)

Emergency Technicians:24/7 (365 Days)
Customer Phone Desk:8:00 AM – 11:00 PM
Walk-in Hub Service:9:00 AM – 8:00 PM

The Wide Service Commitment

  • Zero Middleman Surcharge: You connect directly with the nearby service partner.
  • Verified Identity: All registered tradespeople have valid NID documents on file.
  • Dedicated Dispute Desk: Any dissatisfaction is reviewed by our customer care supervisors.

Need Immediate Telephone Assistance?

Our Rajshahi & Dhaka response managers are available right now to assign a nearby technician.

Dial +880 1712-345678 directly
Physical Operations Hubs

Visit Our Divisional Service Centers

Select a hub below to view real-time GPS coordinates, address directions, and localized assistance desks.

Rajshahi Regional Office

Rajshahi Central Operations Hub

Level 4, Trade Center, Shaheb Bazar, Rajshahi - 6000
Everyday: 8:00 AM – 10:00 PM
Got Questions?

Frequently Asked Questions

Quick answers regarding bookings, emergency technicians, and verification standards.

Our system matches you with the nearest active technician within 2–5 km of your address. In metropolitan areas like Dhaka and Rajshahi, average arrival times range from 15 to 30 minutes for emergency requests.
24/7 Rapid Dispatch

Facing an Urgent Repair or Electrical Hazard?

Our emergency response team assigns certified specialists to your location immediately.